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Managing Exiting Employees - The Off-boarding Process

Managing Exiting Employees - The Off-boarding Process

Posted on 21st Jun, 2021

Managing Exiting Employees - The Off-boarding Process

Employee on-boarding is a relatively well-known HR process. Undertaken when a new employee joins a company's ranks, and the organization take steps to introduce this employee to the team, culture, tools, and knowledge base of the organization so they are equipped to succeed in their new role.

What however, is Employee Off-Boarding? - The exit or Off-Boarding process in contrast is the process through which an organization, through their HR resource persons, manages the employee experience at the end of their tenure with the organization. The off-boarding formalities undertaken cover all the steps necessary to successfully part ways with an employee following their resignation or termination. When done well, a clear off-boarding process ensures a smooth transition for both the company and the departing employee.

Importance of a Robust Off-boarding Process:

Employee turnover is unavoidable. While dealing with attrition itself is never easy, managing these transitions is a vital and important investment for companies.

Ideally, as an organization or employer, you always want to part ways with exiting employees on good terms. The transition process however can be cumbersome, and unless done well the exit formalities can often leave the soon-to-be-ex-employees feeling dissatisfied, disrespected, or otherwise unimpressed with their experience.

Having a robust off-boarding program in place can help the HR department/HR resource person avoid common pitfalls in the employee exit process and improve the overall transition for both sides.

While off-boarding does take extra effort, the reward is worth it. Research has shown that companies who invest in a formal off-boarding process are likely to see higher employee retention and engagement.

What Does Having a Good Off-boarding Process Ensure?

  • Mitigation of security risks (e.g., reclaiming company assets and repealing employee access to company accounts)

  • Avoiding legal issues (e.g., contract disputes, compensation, or wrongful termination)

  • Managing the logistical challenges of transitioning the exiting employee's work and team

  • Receiving valuable feedback from exiting employees

  • Part ways on the best possible terms

Why Outsource Your Hr Exit and Off-boarding Policy?

At Gennext Strategy Advisors we provide outsourced HR services to small to mid-sized businesses, so that you can focus on what your company does best, and we help you meet your HR need through our expertise.

Our services help businesses like yours keep HR costs contained, reduce employer-related risks, and decrease the administrative burden of HR. With any small business, it's the little things that really matter; and we at GSA we can support you through your journey, with high quality outsourcing of your HR processes. This will not only offer you expert HR services at a fraction of the cost of maintaining an HR team, but will also allow you to concentrate on building or running your business safe in the knowledge you have experts on hand to guide you through the minefield of the latest legislative requirements and best practices.

In case of Employee Exit and Off-boarding, outsourcing the setup and managing of your processes to GSA can be especially beneficial to your company as we take care of designing your entire off-boarding. Specifically, having the exit interviews conducted by us will benefit your company as this maintains a sense of objectivity, and allows the employee to express their opinions more freely.